Customer reviews of Ashton Quality Cars Ltd

By Mark S on 02 August 2020 | Purchase not verified

Had a problem with the car to the garage two days after picking it up six weeks later and still not fixed and i have been told that they will not fix it now

By John F on 06 June 2020 | Purchase not verified

Bought a car from here and the engine management light came on less than 10 miles later. I took it to a garage and they found 4 faults. AQC seemed to think it was just an oil leak. Its took them 10 days to 'fix' the car. I then had it back for less than 24hrs before another engine management light came on. I had two days of driving the car in 2 months of ownership. I asked for a refund and was messed around for a month before eventually getting my money back. The single most unprofessional and disrespectful car dealership I have ever had the displeasure of dealing with. Do not waste your time, please save yourself the headache and look elsewhere.

Reply from Ashton Quality Cars Ltd on 08/06/20

Dear sir at no time did we refuse to repair your 12 year old mini, or refund your money,however we have a strict protocol for any vehicles that have an alleged fault leading to possible rejection, you didnt seem to want to follow this protocol and wanted to do things your way , this inevitably caused delays to your refund, however after we had chatted to your mummy for you it was sorted out very amicably, incidentally the mini that you rejected was sold to a bmw/mini technician for his daughter, he gave it a full inspection and declared it perfectly satisfactory for its age and mileage, thank you aqc

By Ross E on 02 May 2020 | Purchase not verified

Friendly service, car was great.. Very clean and as in pics. Nick even delivered the car to Liverpool the same afternoon for free. Thanks

Reply from Ashton Quality Cars Ltd on 12/05/21

Thank you for your review. AQC

By Tony B on 06 February 2020 | Purchase not verified

Very easy to deal with,make you feel welcome,friendly nothing to much trouble.Happy to do buisness with them again.

Reply from Ashton Quality Cars Ltd on 12/05/21

Thank you for your review. AQC

By Keith T on 26 December 2019 | Purchase not verified

We bought our car off Paul he was really polite didn't mither when we were just browsing just delivered it and the service was excellent customer care 100% plus price was a bonus to us

Reply from Ashton Quality Cars Ltd on 12/05/21

Thank you for your review. AQC

By Lee P on 16 November 2019 | Purchase not verified

Fantastic service nothing is too much trouble, Steve was amazing and will definitely buy from them again , a lot of car for little money

Reply from Ashton Quality Cars Ltd on 12/05/21

Thank you for your review. AQC